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| Booked a holiday to Tenerife with onthebeach.co.uk and wi... |
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Rating:  1/10 |
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Booked a holiday to Tenerife with onthebeach.co.uk and within 2 days they put my flight prices up after I had paid as I booked online. Then within 4 days to us going they informed me my hotel was overbooked and changed us to another hotel in a different area.
When I asked for a refund I was told they could refund hotel cost but not flight cost as they had booked them separate, so basically I am stuck with flights for 3 to Tenerife unless I am prepared to lose £600.
So please be warned I even phoned up to confirm the hotel was available before I booked it and was told it was!!!!!! My daughter works for a travel PR firm who have a contact in Tenerife who looked into the hotel matter and the hotel I originally booked and was told by onthebeach.co.uk was available had been full for the last 2 months. So it appears they advertise holidays they don't have. You have been warned.
Submitted By: Robert Pearson |
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